Website privacy and cookie policy

This website privacy policy describes how Separation6 makes use of the information you give the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on: 18/10/2018

If you have any questions about this policy, please email support@indexgain.co.uk

Introduction

The EU defines Personal Data as “any information that relates to an identified or identifiable living individual.” This includes information you have provided such as your name and email address.
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather

We may collect the following information:
  • Data provided directly by you. This includes the information you provided upon signing up for your membership.
  • Name
  • Contact information including email address
  • Website usage data

We take the privacy of all data you send to us very seriously and we only retain the information for as long as it is necessary for the running of the business. We operate a ‘data minimisation’ policy and only record the data which is necessary for the running of the business. We also encrypt certain sensitive data such as payment information.

How we use this data

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.
Specifically, we may use data:
  • Verifying your identity (for example when you return to the website and have already logged in)
  • For our own internal records
  • To improve the products and services we provide
  • To contact you in response to a specific enquiry you have initiated
  • To customise the website for you
  • To send you promotional emails about products, services, offers and other things we think might be relevant to you.
  •  Conducting market research
  •  Granting you access to a subscription
  • Sending you push notifications from our apps

Who do we share your data with?

We do not sell or rent your information to third parties.

We do not share your information with third parties for marketing purposes.

However, we may disclose your information to third parties in order to achieve the other purposes set out in this policy. These third parties  include:

  • Google Analytics, which is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website to help us deliver a better product
  • MailChimp, who organise our mailing lists and campaigns
  • Stripe who manage out billing and subscription plans for both free and premium members

Your data rights and access to your data

The European Commission lay out your data rights as the following:

You have the right to:

  • information about the processing of your personal data;
  • obtain access to the personal data held about you;
  • ask for incorrect, inaccurate or incomplete personal data to be corrected;
  • request that personal data be erased when it’s no longer needed or if processing it is unlawful;
  • object to the processing of your personal data for marketing purposes or on grounds relating to your particular situation;
  • request the restriction of the processing of your personal data in specific cases;
  • receive your personal data in a machine-readable format and send it to another controller (‘data portability’);
  • request that decisions based on automated processing concerning you or significantly affecting you and based on your personal data are made by natural persons, not only by computers. You also have the right in this case to express your point of view and to contest the decision.

If you wish to exercise your rights or ask for more information on your data please contact us at support@indexgain.co.uk

Cookies and how we use them

What is a cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
How we use cookies
We may use cookies to:
  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
  • Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
  • To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Further Information

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Knowledge Hub